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Lift 2, Middle Ground CAR Park, Westfield Shopping Centre, Ariel Way, London, London Westfield W12 7SL, UK – 0344 544 3893
Not bad, but I had better service from other providers
Always very helpful and friendly staff
200 King St, Hammersmith, London W6 0RA, UK – 020 8563 7400
I am a very satisfied client. Perfect customer service. Good price, straight forward booking process. Booked two days but returned the van a day earlier and got refunded a full day. Everyone in the office was super friendly and nice. Worked out much cheaper than one off zipcar renting. I will definitely use them in future as well as recommend them to my friends. Thank you!
Staff so friendly and helpful on every aspect. Particularly Karyn, Beth, Hannah and another girl from Leeds, think begins with V(?) particularly helpful but can't remember her name! Vehicle great, easy to access and return. All very efficient, speedy and perfect.
35 Edgware Rd, London W2 2JE, UK – 0843 309 3049
I was impressed with the hard working staff, but they are seriously undermanned on a Sunday and the queue of customers awaiting pick up quickly grew. I arrived promptly for my car booking at 1100, but did not reach the front of the queue until noon, and finally drove my car away at 1230. For our booking they had useful special offer - use of a mobile WiFi unit for the duration of the car hire if you join up to the Hertz Golden Miles Club. Worth checking if this would apply to your hire.
It's hilarious! When you booked your car in London online don't fall for their cheap daily rental rate only. There are lots of hidden cost involved. However with Hertz it's much straight forward and more assuring. Customers service is good too. You will be offered a no-frill full insurance coverage at a small fee, trust me!... TAKE IT! This coverage will save you lots of unnecessary trouble resulting from a small dent to a small scratch. It's worth the money spent. If you are driving far away, I suggest that you also take the GPS device. Google maps on your hand phone doesn't show all parts of England.
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