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16-18 Westmoreland St, Marylebone, London W1G 8PH, UK – 020 3456 7898
Excellent medical support and treatment, outstanding hospital cafe food, best salad and best stew I've ever had and really tasty soup too. Only one glich, otherwise 5 star, I'm taking up with the fire service. 14 bin bag size bags of rubbish in the stairwell to the overnight stay bedrooms, on the first floor of 6 floors. Told that the entrance I came in was the only way out. A staff member showed me another way out, but said he wasn't meant to tell me. The manager said he shouldn't have told me!!(it's on the 6th floor! - with no fire exit notice, just a notice telling staff that they must not use this exit!). I look forward to this manager's letter, he promised within a week, after some pressure! He refused to deal with the situation, but anyone staying there, if the rubbish in the stairwell was on fire, the higher up you were, the less chance of survival, not being aware of the top exit. He said he'd speak to the fire officer who does the inspections, refused to give me the F.O's contact number or name, when I asked why, "Because he's a member of the Trust"!!!! Says he won't do anything straight away to resolve the concerns of rubbish in the stairwell (collected 4 x a day evidently), or the exits, until he's spoken to the Fire Officer. (or about confusing information about fire exits(s) or about the fire exit signage (where you follow the signage, on the floor you exit the stairwell, it doesn't show which way to turn in the corridor!). I know the manager was very busy doing year end figures, but really! REFUSING to tell or allow staff to tell where there are three possible exits, at least, rather than just the one where you came in, on the GROUND floor or sub basement!! Two other overnighters were rather relieved to know about the alternative ways out!
Probably one of the best. Considering it’s NHS you could mistake it for being private. Some of the best consultants here, up to date with the very latest technology, some amazing stuff they do here. My only criticism would be after procedures in the ward, there are very few staff compared to a general hospital, buts that’s down to government cut backs. Appointments get changed a lot, this again I would say to lack of staff. Staff are very friendly, not found them to be unfriendly as some have suggested, and I have been coming here for around 3 years on regular visits. Keep up the good work😊👍
Du Cane Rd, Shepherd's Bush, London W12 0HS, UK – 020 3313 1000
Consistently good experiences here. Friendly and knowledgable staff throughout. The building is maze-like, so allow yourself some extra time when visiting! The Drexciyan subway was a nice surprise.
My clinic has just been moved here from Charing Cross hospital. First impressions were that Hammersmith Hospital is a lot older building, and it wasn't very clear how to get to Outpatients from the reception entrance. After some accurate directions from a security man, I found where I needed to be. Check in is by touch screen and gives information on where to sit. The announcement system to call patients is very good. It combines a voice message, with a large screen display telling you which room to go to. Seating was comfortable and well laid out. Appointments were running around 30 minutes late, but at least there are white boards showing the expected delay and these are updated frequently. Much better than any other hospital I've been to. Waiting time for a blood test was very long. I took number 49 when 25 was shown on the screen. I waited around 40 minutes to be seen. It is sensible to use that time to book your next appointment. Queueing again was rather long. This time around 15 minutes. I got the impression that the staff were trying their best to provide a good service. They appeared to be working as quickly as possible, but the computer systems in operation seem to be slow and cumbersome to enter data into. One fact that wasn't dealt with, was that although there was a water dispenser available, the cups had run out. Next time I'll take a bottle to fill up. Parking is available at the front of the hospital, but I'm not sure what it's like as I used a scooter to travel there. There is dedicated solo motorcycle parking by the entrance, and also cycle racks. Both are convenient and free to use. The nearest tube station is East Acton and there are bus services running right outside the hospital. I know one route goes via Shepherd's Bush and Hammersmith.
Sydney St, Chelsea, London SW3 6NP, UK – 020 7352 8121
My 3 years old son had sleeping study at this hospital on Monday 12/02/2018. It was my first visit. We received an excellent care by doctors and nurses. Nurse's particaly were amazing and they have done everything to make our stay as comfortable as possible. Thank you so much for your amazing work. Well done!
I have experienced RBH since 1994 first with my wife and then as a patient. The medical care is outstanding in every way, the staff caring and professional and the ambience is friendly and reassuring. Sir Reginald Wilson Ward is the best place in the world to be if you are ill. Please fight to keep this wonderful institution alive for the future, it is irreplaceable,
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